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Connectivity
Integration Study Case 1

CONTEXT
Company A is migrating its SAP system from R/2 to R/3.
Currently their R/2 system generates free text emails which are sent automatically to the Transport Providers. There is no acknowledgement mechanism from the Transport Providers. When Company A updates a transport order, a new email is generated.

CHALLENGE
All IT resources in Company A are locked in the R/3 migration project. Therefore no resources are available for any kind of integration project with the current SAP R/2 system.

SOLUTION
The generated emails are sent to Teleroute instead of the Transport Providers.Teleroute has developed a custom fuzzy-logic parser module that listens to incoming free text emails, and is capable of extracting structured information from them. The parser module then transmits the structured transport orders into the Teleroute system using the standard electronic interface.
When Company A updates a transport order, the newly generated email is used to update original transport order in the Teleroute system.
Through a web browser the users of Company A can monitor the status of their transport orders.

TECHNOLOGIES USED:
The custom parser module was developed using JAVA.
The module communicates with the Teleroute system using XML over HTTP